Third Thursday Business Builder, August 2019

Customer Service:

Balancing high-tech and high-touch 

Join the Augusta Metro Chamber and Augusta Office Solutions with presenter Garnett Johnson, to learn more about building and maintaining a state-of-the-art, tailored customer experience.

With the expectation today to provide advanced technological options to customize and streamline service, there is a complementary expectation for high-touch and personal edge to customer service - to balance high-tech with high-touch!

The afternoon’s presentation with Garnett Johnson will provide key takeaways, including:

• Evaluating your business’s current strategy
• Identifying opportunities to elevate both technology and personal customer interaction
• Developing an optimized blend to build a loyal customer base who can think of going nowhere else

with guest speaker:

Garnett Johnson, President & Owner, Augusta Office Solutions and recipient of the Augusta Metro Chamber Augusta's Entrepreneur in 2018

Thursday, August 15, 11:30 am

Sizemore, Inc.

(State of the Art Training Room, 2003 Gordon Hwy, 30909)

 Registration deadline: Monday, August 12

Due to limited space, please limit to (1) representative per company.